FAQ

Welcome to the Moda Maven FAQ page! We’re here to answer your most common questions about our services, policies, and products. If you have a question not covered here, feel free to contact us!

1. Where do you ship?

We currently ship only to the United States.

2. What is the shipping cost?

We offer Free Shipping on all orders. No minimum purchase required.

3. How long does delivery take?

Handling time: 1-2 Business Days (Mon – Fri)
Transit time: 5-7 Business Days (Mon – Fri)
Our Order cut-off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York)
Total Estimated Delivery time: 6-9 Business Days (Mon – Fri)

4. What is the cut-off time for orders?

Orders placed before 5:00 PM (GMT-05:00) Eastern Standard Time (New York) are processed on the same business day. Orders made after 5:00 PM (GMT-05:00) Eastern Standard Time (New York) will be processed the following business day.

5. Can I track my order?

Yes, once your order is shipped, you’ll receive a confirmation email with tracking details to monitor your delivery status.

6. What payment methods do you accept?

We accept Following Payment methods

Visa
Mastercard
Amex
Union Pay
Shop Pay
Google Pay

7. What is your return policy?

We accept returns within 30 days of delivery. If you need to return an item Please contact with our Customer support team or you can Visit our Return and Refund Policy page for more information.

8. Do you offer exchanges?

We do not accept exchanges at this time. However, you may return your item and place a new order.

10. Are my payment details secure?

Absolutely! We use secure, encrypted payment channels to protect your information. Our website is compliant with industry-standard UPS-FedEx-DHL regulations.

11. How can I contact with Moda Maven?

Contact Information

If you have any questions or concerns regarding ours, please feel free to contact our customer support team at